Privacy Policy
HPM Bouhandelaars (Pty) Ltd
We are committed to protecting your personal information and respecting your privacy rights in accordance with South African law, including the Protection of Personal Information Act (POPIA).
Contents
Organisation Details
Full Name: HPM Bouhandelaars (Pty) Ltd
Registration Number: 2019/548624/07
VAT Registration: 4770288910
Directors: H. Marais, P. Marais
Physical Address: Cinneraria Street, Struisbaai, 7285, Western Cape
Postal Address: PO Box 214, Struisbaai, 7285
Phone: 028 435 6331
Email: [email protected]
Business Hours: Mon-Fri 07:30-17:15, Sat 08:00-13:00
Information Officer
Heindrie Marais
Director and Information Officer
Cinneraria Street, Struisbaai, 7285
Deputy Information Officer
Pieter Marais
Director and Deputy Information Officer
Cinneraria Street, Struisbaai, 7285
Introduction
This Privacy Notice deals with data protection and the Protection of Personal Information Act ("POPIA") which came into force on 1 July 2021. The aim of POPIA is to protect personal information and privacy. This Privacy Notice is designed to set out what we do with personal information and what the rights of data subjects are.
HPM Bouhandelaars (Pty) Ltd is committed to protecting your personal information and respecting your privacy rights in accordance with South African law.
PAIA Manual
We have drafted a PAIA manual which can be obtained by contacting us at [email protected] or 028 435 6331.
Personal Information We Collect
| Category | Information Collected | Purpose |
|---|---|---|
| Individual Customers | Names, contact details, addresses, ID number, purchase history | Order processing, delivery, customer service, marketing |
| Business Customers | Company details, contact persons, financial information, credit applications | Credit assessment, account management, compliance |
| Website Visitors | IP addresses, browser info, pages visited, cookies data | Website functionality, analytics, security |
| Delivery Recipients | Names, addresses, contact details, ID verification | Delivery confirmation, security verification |
Third-Party Partners: PayFast (payment processing), The Courier Guy (courier deliveries), Nedbank (banking services), Google (sign-in and website analytics), Cloudflare (website security, spam protection and visitor statistics)
Children's Personal Information
Our products and services are not designed to appeal to children (under the age of 18). As such, the products and services are not directed at children nor do we knowingly collect or maintain information from children.
We may collect child personal information from our employees, but only for the purposes of assisting employees with medical aid, tax, and other statutory benefit matters relating to their dependants.
Our Newsletter and Marketing
If you are an existing customer, you might receive our marketing material, provided that you can always unsubscribe from receiving this at any time. If you are a new customer, we will ask for your consent to send you newsletters and marketing communications.
How to Unsubscribe:
- Click the unsubscribe link at the bottom of any email
- Contact us at [email protected]
- Call us on 028 435 6331
Third Party Services
If you access and/or use any other companies' services or our partners' services from a link on our website, any information you reveal in connection with such service is submitted to that other company and is not subject to this Privacy Notice.
Our Key Third-Party Partners:
PayFast
Payment ProcessingThe Courier Guy
Courier ServicesNedbank
Banking ServicesCloudflare
Website Security & Spam ProtectionJob Seekers
We will use the personal information that job seekers submit and will retain the information submitted for the time required by applicable law or in accordance with our standard practice (minimum 1 year), whichever is longer.
We will not release information submitted by job seekers to third parties except to appropriate governmental entities and/or our service providers as necessary in connection with recruiting, employment, corporate governance, and legal or regulatory requirements.
Transferring Personal Information
If we transfer your personal information outside of South Africa, we apply the necessary safeguards:
- Confirming whether the receiving country has proper data protection laws
- Ensuring that there is a binding agreement between parties
- If the transfer is internal to our organisation, commitment to binding corporate rules
Details of these safeguards may be obtained by contacting us directly at [email protected].
Your Rights
If you are a data subject, you have the right to:
Business Transfers
In the event that our company, or a part of our company, is bought or sold, your personal information may be included in the business assets, provided that this Privacy Notice or a privacy notice substantially similar to this one will continue to apply to your personal information.
Security Breach
We have an existing security policy and continually update our security systems to protect your personal information.
We have developed a procedure we follow if we have a security breach (compromise) as defined in Section 22 of POPIA. Part of this procedure is that we will let you know about it as soon as possible and let you know what steps you can take to protect yourself.
How to Complain to the Information Regulator
Our use of personal information is governed by PAIA and POPIA, and the Information Regulator is responsible for making sure that we comply with these laws.
Information Regulator Contact Details:
Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Complaints: [email protected] / [email protected]
General: [email protected]
Website: www.justice.gov.za/inforeg
Changes to this Privacy Notice
We may change this Privacy Notice from time to time by posting a new version on our website, and the new version will become effective from the date set out in the new Privacy Notice. We recommend checking this page regularly for updates.
Questions about our Privacy Policy?
Contact our Information Officer for any privacy-related enquiries.
Email Us 028 435 6331© 2026 HPM Bouhandelaars (Pty) Ltd. All rights reserved. | Last Updated: September 2025
Privacy Policy
HPM Bouhandelaars (Pty) Ltd
We are committed to protecting your personal information and respecting your privacy rights in accordance with South African law, including the Protection of Personal Information Act (POPIA).
Contents
Organisation Details
Full Name: HPM Bouhandelaars (Pty) Ltd
Registration Number: 2019/548624/07
VAT Registration: 4770288910
Directors: H. Marais, P. Marais
Physical Address: Cinneraria Street, Struisbaai, 7285, Western Cape
Postal Address: PO Box 214, Struisbaai, 7285
Phone: 028 435 6331
Email: [email protected]
Business Hours: Mon-Fri 07:30-17:15, Sat 08:00-13:00
Information Officer
Heindrie Marais
Director and Information Officer
Cinneraria Street, Struisbaai, 7285
Deputy Information Officer
Pieter Marais
Director and Deputy Information Officer
Cinneraria Street, Struisbaai, 7285
Introduction
This Privacy Notice deals with data protection and the Protection of Personal Information Act ("POPIA") which came into force on 1 July 2021. The aim of POPIA is to protect personal information and privacy. This Privacy Notice is designed to set out what we do with personal information and what the rights of data subjects are.
HPM Bouhandelaars (Pty) Ltd is committed to protecting your personal information and respecting your privacy rights in accordance with South African law.
PAIA Manual
We have drafted a PAIA manual which can be obtained by contacting us at [email protected] or 028 435 6331.
Personal Information We Collect
| Category | Information Collected | Purpose |
|---|---|---|
| Individual Customers | Names, contact details, addresses, ID number, purchase history | Order processing, delivery, customer service, marketing |
| Business Customers | Company details, contact persons, financial information, credit applications | Credit assessment, account management, compliance |
| Website Visitors | IP addresses, browser info, pages visited, cookies data | Website functionality, analytics, security |
| Delivery Recipients | Names, addresses, contact details, ID verification | Delivery confirmation, security verification |
Third-Party Partners: PayFast (payment processing), The Courier Guy (courier deliveries), Google (sign-in and website analytics), Cloudflare (website security, spam protection and visitor statistics), Nedbank (banking services)
Children's Personal Information
Our products and services are not designed to appeal to children (under the age of 18). As such, the products and services are not directed at children nor do we knowingly collect or maintain information from children.
We may collect child personal information from our employees, but only for the purposes of assisting employees with medical aid, tax, and other statutory benefit matters relating to their dependants.
Our Newsletter and Marketing
If you are an existing customer, you might receive our marketing material, provided that you can always unsubscribe from receiving this at any time. If you are a new customer, we will ask for your consent to send you newsletters and marketing communications.
How to Unsubscribe:
- Click the unsubscribe link at the bottom of any email
- Contact us at [email protected]
- Call us on 028 435 6331
Third Party Services
If you access and/or use any other companies' services or our partners' services from a link on our website, any information you reveal in connection with such service is submitted to that other company and is not subject to this Privacy Notice.
Our Key Third-Party Partners:
PayFast
Payment ProcessingThe Courier Guy
Courier ServicesNedbank
Banking ServicesCloudflare
Website Security & Spam ProtectionJob Seekers
We will use the personal information that job seekers submit and will retain the information submitted for the time required by applicable law or in accordance with our standard practice (minimum 1 year), whichever is longer.
We will not release information submitted by job seekers to third parties except to appropriate governmental entities and/or our service providers as necessary in connection with recruiting, employment, corporate governance, and legal or regulatory requirements.
Transferring Personal Information
If we transfer your personal information outside of South Africa, we apply the necessary safeguards:
- Confirming whether the receiving country has proper data protection laws
- Ensuring that there is a binding agreement between parties
- If the transfer is internal to our organisation, commitment to binding corporate rules
Details of these safeguards may be obtained by contacting us directly at [email protected].
Your Rights
If you are a data subject, you have the right to:
Business Transfers
In the event that our company, or a part of our company, is bought or sold, your personal information may be included in the business assets, provided that this Privacy Notice or a privacy notice substantially similar to this one will continue to apply to your personal information.
Security Breach
We have an existing security policy and continually update our security systems to protect your personal information.
We have developed a procedure we follow if we have a security breach (compromise) as defined in Section 22 of POPIA. Part of this procedure is that we will let you know about it as soon as possible and let you know what steps you can take to protect yourself.
How to Complain to the Information Regulator
Our use of personal information is governed by PAIA and POPIA, and the Information Regulator is responsible for making sure that we comply with these laws.
Information Regulator Contact Details:
Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Complaints: [email protected] / [email protected]
General: [email protected]
Website: www.justice.gov.za/inforeg
Changes to this Privacy Notice
We may change this Privacy Notice from time to time by posting a new version on our website, and the new version will become effective from the date set out in the new Privacy Notice. We recommend checking this page regularly for updates.
Questions about our Privacy Policy?
Contact our Information Officer for any privacy-related enquiries.
Email Us 028 435 6331© 2026 HPM Bouhandelaars (Pty) Ltd. All rights reserved. | Last Updated: September 2025