Privacy Policy

HPM Bouhandelaars Privacy Policy

Effective Date: 2025-12-17

Last Updated: 2025-12-17

1. Introduction

HPM Bouhandelaars ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, store, and protect your personal information.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, phone number, delivery address
• Transaction Data: Purchase history, payment information, delivery preferences
• Technical Data: IP address, browser type, device information, cookies
• Usage Data: Pages visited, products viewed, search queries

3. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Communicate about your purchases
• Provide customer support
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Your Rights Under POPIA

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information
• Portability: Request your data in a portable format
• Withdraw Consent: Withdraw consent for optional processing

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Contact Information

For privacy-related inquiries or to exercise your rights, contact us at:

Email: [email protected]
Phone: [Your Phone Number]
Address: [Your Business Address]

8. Information Officer

Our designated Information Officer can be reached at [email protected]

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our website.